Policies And Procedures
What Is The Billing Procedure?
You will receive two invoices each month: one for suite rental and one for other services that you have made use of during the month.
Under the terms of your lease your office rental needs to be paid by standing order one month in advance to arrive in Parkway Business Centre's bank account on the first day of each month. If you have any query about any invoice please ring Ruth in our Finance Department.
The second invoice for services used will be issued on the last day of each month. This will include charges such as photocopying, franking, booking meeting rooms etc. This must be paid by cheque within 14 days of receipt.
What Is The Smoking Policy?
As you would expect, The Quadrant is a ‘No smoking’ building – that means there is no smoking in any part of the building, in the main entrance or on the pathways leading to the main entrance. We ask tenants to respect this restriction.
We would try to discourage people from smoking on health grounds, but for those who wish to have a cigarette there is a ‘designated smoking area’ by the steps leading to the fire door to the left reception as you are going out of the building or in adverse weather conditions under the emergency stairs outside the Café.
What Is The Procedure For Complaints?
The PBCL Management Team is committed to providing you with the highest level of service at all times. However, if you have cause for complaint, please speak directly to Jim Coleman (ext 5005) who will look into your complaint immediately and get back to you within one working day.
Termination Of The Lease
We hope you will stay and grow your business at The Quadrant but should you decide to leave us, you will need to give three months notice in writing.
